In conclusion, I had a terrible experience at the dealership, and I would not recommend it to anyone. However, this does not excuse his behavior.
I would like to thank Lead Tommy Washington, who witnessed the incident and apologized on behalf of Brandon Holly. If I could give Brandon Holly negative stars, I would. Checking with the dealership both cars are still unsold which is comical. I would have handed over a check for the car that day if I had liked it, but that was not even an option. This was incredibly unprofessional and left me feeling humiliated and embarrassed. When I decided to leave, he yelled at me across the dealership very rudely. This was incredibly frustrating, as I had requested those cars before leaving on my first drive, and he was fully aware of my interest in them. It took him about ten minutes to reappear, and when I asked him about the other cars, he informed me that someone else had expressed interest in them, and we would need to wait for them to decide. When I returned from the test drive, he disappeared, and I had to ask two other salespeople where he was. Moreover, I requested to test drive three cars, but he only allowed me to drive one. He suggested that I should look for cars in a lower price range, which was completely uncalled for. To start with, he made assumptions about my financial situation without even knowing the facts. I had the misfortune of dealing with Brandon Holly, one of the salesmen, who was incredibly rude and unprofessional. These fees and commissions do not influence the amount a customer pays.I am writing this review to express my dissatisfaction with the service I received at the dealership last Saturday. Auto Trader receives a fee from retailers advertising finance and may receive a commission from commercial partners for introducing customers to finance products. Representative finance examples are for illustrative purposes only. Auto Trader Limited is a credit broker and not a lender. Play Store logo hp-download-android-app hp-download-android-app hp-download-android-appĬopyright © Auto Trader Limited 2023.Auto Trader Limited is authorised and regulated by the Financial Conduct Authority in relation to consumer credit and insurance mediation activities.Help us improve our website Send feedback
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